Terms of Use

Last Updated: July 1, 2026

1. Acceptance of These Terms

Welcome to the Courtyard Properties website. These Terms of Use (“Terms”) govern your access to and use of the Courtyard Properties website, including any webpages, online services, forms, features, and related functionality made available by Courtyard Properties, LLC, doing business as Courtyard Properties (“Courtyard Properties,” “we,” “our,” or “us”). By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws. If you do not agree to these Terms, you must discontinue use of the website and any online services made available through it.

These Terms constitute a legally binding agreement between you and Courtyard Properties regarding your use of this website. If you are accessing or using the website on behalf of another individual, business, or organization, you represent that you have the authority to bind that party to these Terms. You must be at least eighteen (18) years of age or the age of legal majority in your jurisdiction to use portions of this website that require the submission of personal information, creation of an account, submission of a rental application, execution of agreements, or use of the AppFolio Online Portal. If you are using the website on behalf of another person or entity, you represent that you are authorized to do so.

Courtyard Properties may revise these Terms from time to time to reflect changes in our business operations, website functionality, technology, legal requirements, or industry practices. When material revisions are made, we will update the “Last Updated” date at the beginning of these Terms. Your continued use of the website following the effective date of revised Terms constitutes your acceptance of the updated Terms to the extent permitted by applicable law.

2. Company Information

These Terms apply to the website and online services provided by:

Courtyard Properties, LLC
Doing Business As (DBA): Courtyard Properties

Business Address

409 SW 11th Ave
Portland, OR 97205
United States

Email

info@Courtyardproperties.com

Courtyard Properties provides professional real estate management services, including leasing, property management, accounting, maintenance coordination, resident services, commercial property management, retail property management, and related real estate operations for properties under its management.

3. Scope of These Terms

These Terms govern your access to and use of the Courtyard Properties website and related online services, including, without limitation:

• Public website pages;
• Property information pages;
• Residential, retail, commercial, and mixed-use property listings;
• Leasing inquiry forms;
• Contact forms;
• Tour scheduling tools;
• Resident communications made available through the website;
• Access to the AppFolio Online Portal;
• Online Portal access through supported web browsers or mobile applications;
• Online rent payment access;
• Maintenance request access;
• Future website features, products, services, integrations, or functionality made available by Courtyard Properties.

The Courtyard Properties website is intended to provide general information regarding properties and services managed by Courtyard Properties and to facilitate communications with prospective residents, current residents, commercial tenants, vendors, property owners, and other authorized users.

Certain services available through the website, including resident account management, maintenance requests, online payments, rental applications, resident communications, electronic leasing workflows, and other property management services, are provided through the AppFolio property management platform or other authorized third-party service providers.

When you leave the Courtyard Properties website and access services hosted on an AppFolio-controlled domain or another third-party platform, your use of those services may also be governed by additional agreements, privacy notices, or terms established by those providers.

These Terms apply only to the extent they are not superseded by separate written agreements, including executed lease agreements, commercial lease agreements, management agreements, vendor agreements, payment processor agreements, or other legally binding contracts entered into with Courtyard Properties.

4. Additional Terms That May Apply

Your use of certain portions of the website or related services may also be governed by additional agreements, disclosures, or policies, which are incorporated into these Terms by reference where applicable.

Depending on the services you use, additional terms may include:

• Courtyard Properties Privacy Policy;
• AppFolio Resident Online Portal terms and conditions;
• AppFolio Terms of Service or Terms of Use applicable to services hosted through the AppFolio platform;
• Lease Agreements;
• Commercial Lease Agreements;
• Rental Qualification Criteria;
• Applicant Screening Authorizations and Disclosures;
• Payment processor terms and conditions;
• Electronic payment authorizations;
• Electronic signature disclosures;
• Online Portal account agreements;
• SMS or electronic communications disclosures;
• Other policies or agreements presented in connection with specific services.

If there is a direct conflict between these Terms and an executed written lease agreement or another signed contract between you and Courtyard Properties, the executed written agreement will control solely with respect to the subject matter addressed in that agreement. The inclusion of links to third-party terms or policies does not make Courtyard Properties responsible for the operation, security, availability, or contractual obligations of those third-party services.

5. Permitted Use of the Website

Courtyard Properties grants you a limited, non-exclusive, non-transferable, revocable license to access and use this website solely for lawful personal or business purposes consistent with these Terms.

Subject to these Terms, you may use the website to:

• Learn about residential, retail, commercial, and mixed-use properties managed by Courtyard Properties;
• Review property information, amenities, floor plans, photographs, and related marketing materials;
• Search available rental opportunities;
• Contact Courtyard Properties regarding available properties or services;
• Submit leasing inquiries;
• Schedule property tours;
• Submit rental applications where available;
• Access the AppFolio Online Portal;
• Pay rent or other authorized charges through approved payment methods;
• Submit maintenance requests;
• Review resident account information;
• Access resident services and authorized third-party services made available through the Online Portal;
• Communicate with leasing, management, or maintenance personnel;
• Access additional website features and online services that Courtyard Properties may make available from time to time.

You agree to use the website only for lawful purposes and in a manner consistent with these Terms and all applicable federal, state, and local laws and regulations. Nothing contained on this website constitutes a guarantee of housing availability, lease approval, pricing, incentives, occupancy, or any other contractual right unless expressly set forth in a fully executed written agreement signed by the appropriate parties.

Access to certain website features, including the AppFolio Online Portal, may require authentication, account credentials, identity verification, or additional authorization. Certain operational features made available through the Online Portal, including maintenance request routing or customer service functionality, may incorporate artificial intelligence-assisted technologies provided by AppFolio or other authorized service providers to support property management operations. Such technologies are intended to assist operational processes and do not modify the legal rights or obligations established by these Terms, your lease agreement, or applicable law.

6. Prohibited Uses

You agree to use the website, the AppFolio Online Portal, and any related online services only for lawful purposes and in accordance with these Terms.

Without limiting any other rights or remedies available to Courtyard Properties, you agree that you will not:

• Attempt to gain unauthorized access to any portion of the website, Online Portal, computer systems, networks, databases, or accounts;
• Circumvent or attempt to bypass authentication, security measures, access controls, or usage restrictions;
• Introduce viruses, malware, ransomware, spyware, malicious code, or other harmful technologies;
• Interfere with or disrupt the operation, availability, integrity, or security of the website, Online Portal, or related systems;
• Use automated scripts, bots, crawlers, spiders, scraping tools, artificial intelligence agents, or other automated means to access, monitor, copy, extract, or index website content without our prior written authorization;
• Harvest, collect, scrape, or compile email addresses, telephone numbers, resident information, employee information, or other data from the website;
• Impersonate another individual or entity or misrepresent your identity, authority, affiliation, or relationship with Courtyard Properties;
• Submit false, misleading, fraudulent, or incomplete rental inquiries, tour requests, applications, maintenance requests, payment information, or other submissions;
• Attempt payment fraud, chargeback fraud, identity theft, or unauthorized financial transactions;
• Upload unlawful, defamatory, abusive, obscene, infringing, or otherwise inappropriate content through the website or Online Portal;
• Use the website for any unlawful, fraudulent, or commercial purpose not expressly authorized by Courtyard Properties;
• Reverse engineer, decompile, or attempt to derive the source code of any software or technology made available through the website, except where expressly permitted by applicable law;
• Interfere with another user’s access to or use of the website or portal.

Courtyard Properties reserves the right to suspend or terminate access to the website or portal, investigate suspected misuse, and pursue any legal or equitable remedies available under applicable law.

7. Property Information Disclaimer

The information presented on this website is provided for general informational and marketing purposes only.

Although Courtyard Properties makes reasonable efforts to maintain accurate and current information, we do not warrant that all information presented on the website is complete, accurate, current, or free from typographical, pricing, or other errors.

Without limitation:

• Property availability may change without notice.
• Rental rates, fees, deposits, concessions, and promotional offers may change or expire at any time.
• Amenities, community features, services, parking availability, utility arrangements, and property policies may change without notice.
• Floor plans, dimensions, square footage, renderings, and site maps are approximate and provided for illustrative purposes only.
• Photographs, videos, virtual tours, and renderings may depict model units, previously staged units, or representative amenities and may not reflect the exact appearance, views, finishes, fixtures, layouts, or condition of a specific unit or property.
• Colors, finishes, appliances, fixtures, building features, landscaping, and other characteristics may vary by location or individual unit.
• References to nearby businesses, schools, transportation, parks, or neighborhood amenities are provided solely for convenience and do not constitute an endorsement, guarantee, or representation regarding their continued availability or suitability.

Nothing contained on this website constitutes legal advice, financial advice, investment advice, a binding offer to lease, or a guarantee of availability, pricing, eligibility, or approval.

8. No Guarantee of Availability

Property availability displayed on this website is subject to change without notice and may not reflect real-time inventory. Units, commercial spaces, parking, storage, garages, or other rentable areas may become unavailable at any time due to leasing activity, pending applications, executed lease agreements, maintenance, renovations, owner decisions, legal requirements, or other operational considerations.

Submitting a tour request, rental inquiry, contact form, or other communication does not reserve a unit or establish priority over other prospective applicants.

Property tours are offered subject to scheduling availability, staffing, building access, resident privacy, and other operational considerations. Courtyard Properties reserves the right to reschedule, modify, or cancel tour appointments when reasonably necessary. Availability information should be confirmed directly with Courtyard Properties before making financial, housing, relocation, or business decisions.

9. Rental Inquiries and Applications

The submission of a rental inquiry, contact form, tour request, or other communication through this website does not constitute a rental application.

Submitting a rental application does not guarantee approval, establish eligibility for tenancy, reserve a unit, or create any contractual rights. Approval of a rental application does not create a lease, tenancy, or right of occupancy.

A binding landlord-tenant relationship is created only upon execution of a written lease agreement signed by all required parties and satisfaction of any applicable pre-possession requirements, including payment of required amounts, identity verification, and any other conditions established by Courtyard Properties.

Rental applications are evaluated in accordance with applicable federal, state, and local laws, including applicable fair housing requirements, using Courtyard Properties’ rental qualification criteria and, where applicable, authorized third-party screening providers. Nothing contained on this website limits Courtyard Properties’ right to verify application information, request additional documentation, deny incomplete applications, or otherwise administer the application process in accordance with applicable law.

10. Online Portal (AppFolio)

Courtyard Properties provides certain online resident services through the AppFolio Online Portal, which is hosted on a separate AppFolio-operated domain and may be accessed through supported web browsers or mobile applications.

The Online Portal provides convenient access to services that may include, depending on your relationship with Courtyard Properties:

• Resident account information;
• Electronic rent and fee payments;
• Maintenance requests;
• Resident communications;
• Lease-related documents;
• Account preferences;
• Optional resident services;
• Integrated third-party products, applications, or services made available through the platform from time to time.

Certain Online Portal functionality, including electronic payments, maintenance workflows, identity verification, resident communications, document management, or optional resident services, may be provided through AppFolio or other authorized third-party providers. Additional terms, privacy notices, payment processor agreements, or other contractual terms presented by those providers may also apply.

Residents are responsible for maintaining the confidentiality of their account credentials, safeguarding authentication methods, promptly updating account information, reviewing account activity, monitoring recurring payment authorizations, and immediately notifying Courtyard Properties of suspected unauthorized access or security concerns.

Residents are solely responsible for any activity occurring under their account resulting from failure to protect account credentials or authorized access methods, except to the extent otherwise required by applicable law. Optional features, integrations, or third-party services available through the Online Portal may change from time to time and may be subject to separate eligibility requirements, pricing, terms, conditions, or privacy practices established by the applicable provider. Courtyard Properties does not control and is not responsible for the independent operation of third-party platforms or services made available through the Online Portal, including services provided by AppFolio or other integrated providers, except to the extent required by applicable law.

The Online Portal may incorporate automated technologies or artificial intelligence-assisted functionality to support operational services, such as routing maintenance requests, organizing resident communications, identifying duplicate requests, or improving service efficiency. These technologies are intended to support operational processes and do not replace human judgment in legally significant decisions regarding leasing or tenancy.

Your use of the Online Portal is also subject to any applicable AppFolio Terms of Use, AppFolio privacy notices, payment processor agreements, and other terms presented through the platform.

11. Electronic Payments

The Online Portal may permit residents and other authorized users to make electronic payments using payment methods approved by Courtyard Properties and authorized under the applicable lease agreement. Available payment methods may include automated clearing house (ACH) transfers, debit cards, credit cards where accepted, or other payment methods made available through the Online Portal from time to time. Available payment options may change without notice.

The Online Portal may also permit users to voluntarily store payment methods and authorize recurring or automatic electronic payments (“AutoPay”). Enrollment in AutoPay is optional. By enrolling in AutoPay, you authorize the applicable payment processor to initiate recurring transactions in accordance with your selected payment preferences until such authorization is modified or revoked through the methods made available by the Online Portal or otherwise accepted by Courtyard Properties.

You are solely responsible for:

• Selecting and authorizing payment methods;
• Reviewing payment authorizations before submission;
• Maintaining accurate payment information;
• Monitoring recurring payment schedules;
• Maintaining sufficient available funds or credit;
• Reviewing payment confirmations and account notifications;
• Promptly updating, replacing, or removing stored payment methods as necessary.

Electronic payments are processed through third-party financial institutions and payment processors. Courtyard Properties does not control the operation of those payment systems and is not responsible for delays, interruptions, processor outages, banking errors, network failures, declined transactions, or other circumstances outside our reasonable control.

Returned payments, rejected transactions, failed electronic transfers, payment reversals, chargebacks, insufficient funds, or similar payment failures may result in fees, account restrictions, cancellation of recurring payment authorizations, or other actions permitted by the applicable lease agreement or law.

Submission of an electronic payment request does not constitute proof that payment has been successfully completed. Residents remain responsible for confirming successful payment and satisfying all payment obligations under their lease agreement.

Nothing contained in these Terms modifies the payment obligations established by any executed lease agreement. In the event of a conflict between these Terms and an executed lease agreement, the lease agreement shall control with respect to rent, fees, payment deadlines, remedies, and other tenancy obligations.

12. Communications

By contacting Courtyard Properties, submitting an inquiry, scheduling a tour, applying to rent, creating an Online Portal account, providing contact information, or otherwise communicating with us, you consent to receive communications relating to your relationship with Courtyard Properties, to the extent permitted by applicable law.

Communications may be delivered by:

• Email;
• Telephone;
• Text message (SMS);
• Portal notifications;
• Electronic notices;
• Automated messaging systems;
• Postal mail;
• Other communication methods reasonably related to our services.

Communications may include:

• Responses to inquiries;
• Tour confirmations and reminders;
• Leasing communications;
• Application updates;
• Resident account notifications;
• Payment confirmations and reminders;
• Maintenance scheduling and updates;
• Community announcements;
• Safety notifications;
• Emergency communications;
• Legally required notices;
• Operational communications regarding your tenancy or account.

Where permitted by applicable law, you consent to receive certain communications electronically in lieu of paper delivery. Electronic communications may satisfy any legal requirement that communications be provided in writing. If you provide a mobile telephone number, you consent to receive text messages related to your existing or prospective relationship with Courtyard Properties, subject to the federal Telephone Consumer Protection Act (TCPA), applicable Federal Communications Commission regulations, and other applicable laws.

Consent to receive operational text messages is not a condition of renting a property except where text messaging is reasonably necessary to provide a service you request. You may opt out of non-essential text messaging by following the instructions provided in the applicable message or by contacting Courtyard Properties.

Certain legally required, safety-related, account-related, or transaction-specific communications may continue where permitted by law. You are responsible for maintaining accurate contact information and promptly notifying Courtyard Properties of any changes to your mailing address, email address, or telephone number.

13. Maintenance Requests

The Online Portal provides a convenient method for submitting non-emergency maintenance requests. Submission of a maintenance request through the Online Portal does not guarantee immediate review, scheduling, dispatch, or completion of repairs.

The Online Portal and maintenance request functionality are not continuously monitored and should not be relied upon for reporting emergencies, life safety events, active water leaks causing significant damage, fire, gas leaks, criminal activity, medical emergencies, or other situations requiring immediate response.

Residents remain responsible for following the emergency maintenance reporting procedures provided in their lease agreement, community policies, posted notices, or other instructions issued by Courtyard Properties. In an emergency, residents should contact the designated emergency maintenance telephone number or emergency services, as appropriate.

Maintenance requests submitted through the Online Portal may be organized, categorized, prioritized, summarized, or routed using automated technologies or artificial intelligence-assisted functionality provided by AppFolio or other authorized service providers. These technologies are intended to improve operational efficiency and support maintenance coordination but do not guarantee response times, repair completion, or maintenance outcomes.

Courtyard Properties reserves the right to determine the appropriate method, timing, priority, contractor, or personnel assigned to any maintenance request consistent with applicable law, the lease agreement, operational needs, and the circumstances presented.

14. Artificial Intelligence and Automated Services

Certain features available through the website or Online Portal may utilize artificial intelligence (“AI”), machine learning, automation, or similar technologies provided by Courtyard Properties or authorized third-party service providers.

These technologies may assist with functions including:

• Maintenance request routing;
• Organizing and categorizing resident communications;
• Identifying duplicate maintenance requests;
• Drafting or suggesting responses to routine inquiries;
• Appointment scheduling;
• Fraud detection;
• Identity verification support;
• Website functionality;
• Customer service assistance;
• Operational analytics;
• Other administrative functions.

AI-assisted technologies are intended to support operational efficiency and customer service and are not intended to replace human judgment in legally significant decisions involving housing eligibility, tenancy, or other matters producing legal or similarly significant effects. Although Courtyard Properties endeavors to use reliable technologies, AI-generated content, recommendations, classifications, summaries, or suggested responses may occasionally contain inaccuracies or incomplete information. Users should not rely exclusively upon AI-generated information without obtaining confirmation from Courtyard Properties where appropriate.

Courtyard Properties reserves the right to modify, discontinue, replace, or expand AI-assisted functionality as technology evolves.

15. User Accounts

Certain portions of the website and portal require users to establish or access an account protected by authentication credentials. You are responsible for maintaining the confidentiality of your username, password, authentication methods, and other account credentials.

You agree to:

• Maintain accurate account information;
• Use only your own authorized account;
• Keep passwords and authentication credentials confidential;
• Use reasonable security practices to protect your account;
• Promptly update contact information;
• Notify Courtyard Properties promptly of suspected unauthorized access, compromised credentials, or suspected security incidents;
• Log out of shared or public devices after each session.

Except as otherwise required by applicable law, you are responsible for activity occurring under your account resulting from your failure to safeguard your credentials or authorized access methods. Courtyard Properties may suspend, restrict, or terminate access to accounts reasonably believed to have been compromised, misused, or used in violation of these Terms.

16. User Content

Certain features of the website or portal may permit you to submit content, including maintenance requests, photographs, videos, documents, messages, comments, reviews, feedback, or other materials (“User Content”).

You represent and warrant that:

• You own or have sufficient rights to submit the User Content;
• Your submission does not violate applicable law or the rights of any third party;
• The information submitted is accurate to the best of your knowledge;
• The submission does not contain malicious code, unlawful material, or content prohibited by these Terms.

By submitting User Content to Courtyard Properties, you grant Courtyard Properties and its authorized service providers a non-exclusive, worldwide, royalty-free, transferable license to use, reproduce, store, transmit, display, modify, adapt, and otherwise process the User Content solely as reasonably necessary to provide requested services, administer your tenancy or application, respond to maintenance requests, improve operations, maintain business records, comply with legal obligations, resolve disputes, or otherwise conduct our legitimate business activities.

You agree not to submit User Content that:

• Is fraudulent, misleading, defamatory, abusive, threatening, or unlawful;
• Infringes intellectual property or privacy rights;
• Contains malware or malicious code;
• Includes confidential information belonging to another person without authorization;
• Interferes with the operation or security of the website or portal.

Courtyard Properties reserves the right, but assumes no obligation, to remove, refuse, restrict, or preserve User Content where reasonably necessary to enforce these Terms, protect persons or property, comply with legal obligations, investigate suspected misconduct, or maintain the integrity of our systems.

17. Intellectual Property

Unless otherwise indicated, the website and all content made available through it are owned by or licensed to Courtyard Properties or its licensors and are protected by United States and international intellectual property laws.

Protected content includes, without limitation:

• Website design, layout, appearance, and functionality;
• Property descriptions;
• Written content;
• Logos, trademarks, trade names, and service marks;
• Photographs and images;
• Videos and virtual tours;
• Floor plans, site plans, renderings, and illustrations;
• Marketing materials;
• Graphics and icons;
• Software, code, and underlying technology;
• Databases and compilations;
• Audio, visual, and multimedia content.

Except as expressly permitted by these Terms or applicable law, no portion of the website or its content may be copied, reproduced, modified, distributed, published, displayed, transmitted, sold, licensed, reverse engineered, or otherwise exploited without the prior written permission of Courtyard Properties or the applicable rights holder. Limited downloading or printing of website content is permitted solely for your personal, non-commercial use in connection with evaluating properties or services offered by Courtyard Properties, provided that all copyright, trademark, and proprietary notices remain intact.

Nothing contained in these Terms grants any license or ownership interest in any intellectual property rights except the limited right to use the website in accordance with these Terms.

18. Copyright & Trademark Notice

All copyrights, trademarks, service marks, trade names, logos, branding elements, and other proprietary rights appearing on the website are the property of Courtyard Properties or their respective owners. The absence of a copyright or trademark notice on any content does not constitute a waiver of ownership rights. You may not use, reproduce, display, modify, distribute, or create derivative works from any copyrighted material or trademarks appearing on the website without the prior written permission of the applicable rights holder.

If you believe that content appearing on the website infringes your copyright, you may submit a written notice identifying the allegedly infringing material, the copyrighted work claimed to have been infringed, your contact information, and a statement made in good faith that the use is unauthorized.

Copyright inquiries may be directed to:

Courtyard Properties, LLC
409 SW 11th Ave
Portland, OR 97205
United States

Email: info@Courtyardproperties.com

Courtyard Properties reserves the right to remove or disable access to allegedly infringing material where appropriate and in accordance with applicable law.

19. Third-Party Services

The website and AppFolio Online Portal may incorporate, link to, or make available products, services, applications, integrations, or content provided by third parties.

Examples include, without limitation:

• AppFolio Property Manager services;
• The AppFolio Online Portal;
• Electronic payment processors;
• Financial institutions;
• Rental application and screening providers;
• Identity verification services;
• Mapping and location services;
• Utility setup services;
• Renters insurance providers;
• Flexible payment services;
• Maintenance vendors;
• Electronic signature providers;
• Customer communication platforms;
• Artificial intelligence-assisted services;
• Other products or services made available through the Online Portal.

These third-party services operate independently from Courtyard Properties and may be governed by separate terms of service, privacy policies, user agreements, payment terms, or other contractual requirements established by the applicable provider. Courtyard Properties does not own or control the operation, availability, security, functionality, pricing, or contractual terms of third-party services and is not responsible for their acts, omissions, content, products, services, or policies except to the extent required by applicable law.

Your use of any third-party service is solely at your own discretion and subject to the applicable third party’s terms and conditions. The inclusion of third-party services or links on the website does not constitute an endorsement, recommendation, or guarantee by Courtyard Properties.

20. Website Availability

Courtyard Properties endeavors to maintain the availability and functionality of the website and portal but does not guarantee uninterrupted access.

The website, the AppFolio Online Portal (“Online Portal”), whether accessed through a web browser or a supported mobile application, and any portion of the website or Online Portal, may be temporarily unavailable due to:

• Scheduled maintenance;
• Emergency maintenance;
• Software updates;
• Security events;
• Network interruptions;
• Internet service disruptions;
• Third-party service outages;
• Hardware failures;
• Power failures;
• Force majeure events;
• Other circumstances beyond our reasonable control.

Courtyard Properties reserves the right to modify, suspend, discontinue, replace, or remove any website feature, service, content, or functionality at any time without prior notice. The website may occasionally contain typographical errors, technical inaccuracies, pricing errors, broken links, outdated information, or other unintended inaccuracies. Courtyard Properties reserves the right to correct such errors at any time without prior notice.

21. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, PORTAL ACCESS, CONTENT, ONLINE SERVICES, SOFTWARE, AND RELATED FUNCTIONALITY ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

COURTYARD PROPERTIES DISCLAIMS ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, QUIET ENJOYMENT, OR THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS.

WITHOUT LIMITING THE FOREGOING, Courtyard PROPERTIES DOES NOT WARRANT THAT:

• THE WEBSITE OR APPFOLIO PORTAL WILL BE AVAILABLE AT ALL TIMES;
• ACCESS WILL BE UNINTERRUPTED OR ERROR-FREE;
• DEFECTS WILL BE CORRECTED;
• THE WEBSITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• PROPERTY INFORMATION WILL ALWAYS BE CURRENT OR COMPLETE;
• THIRD-PARTY SERVICES WILL CONTINUE TO BE AVAILABLE;
• ANY PARTICULAR FEATURE OR FUNCTIONALITY WILL REMAIN AVAILABLE.

Some jurisdictions do not permit the exclusion of certain warranties. Accordingly, portions of this section may not apply to you to the extent prohibited by applicable law.

22. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Courtyard PROPERTIES, ITS OWNERS, AFFILIATES, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, CONTRACTORS, PROPERTY OWNERS, SERVICE PROVIDERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE WEBSITE, PORTAL, OR RELATED SERVICES.

WITHOUT LIMITING THE FOREGOING, COURTYARD PROPERTIES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM OR RELATED TO:

• Website outages or interruptions;
• System errors;
• Technical failures;
• Third-party platform failures;
• Internet service interruptions;
• Payment processor failures;
• Portal outages;
• Delayed communications;
• Lost data;
• Corrupted files;
• Unauthorized access resulting from circumstances beyond our reasonable control;
• Reliance upon website content;
• Errors or omissions in website information;
• Artificial intelligence-assisted functionality;
• Loss of business opportunities, profits, revenue, goodwill, or anticipated savings.

Nothing contained in these Terms limits liability that cannot be excluded or limited under applicable law.

23. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Courtyard Properties, its owners, affiliates, members, managers, employees, agents, contractors, licensors, property owners, and service providers from and against any claims, demands, actions, damages, liabilities, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

• Your violation of these Terms;
• Your misuse of the website or portal;
• Your violation of applicable law;
• Your infringement of another person’s rights;
• Fraudulent or unauthorized activity conducted through your account;
• Content or materials submitted by you;
• Your negligent or intentional misconduct.

Courtyard Properties reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate reasonably in the defense of such matter.

24. Compliance with Laws

You agree to access and use the website, Online Portal, and related online services in compliance with all applicable federal, state, local, and international laws, regulations, ordinances, and governmental requirements.

Without limitation, you agree to comply with all applicable laws relating to:

• Real estate transactions and leasing;
• Fair housing;
• Equal opportunity and anti-discrimination;
• Consumer protection;
• Electronic communications;
• Computer fraud and unauthorized access;
• Data privacy and cybersecurity;
• Electronic payment transactions;
• Intellectual property;
• Economic sanctions and trade restrictions, where applicable; and
• United States export control laws and regulations, to the extent applicable.

You may not use the website or portal in any manner that violates applicable law or infringes upon the rights of Courtyard Properties or any third party. Nothing contained in these Terms authorizes any activity prohibited by applicable law.

25. Fair Housing Statement

Courtyard Properties is committed to providing housing opportunities in accordance with all applicable federal, state, and local fair housing laws.

We support the principles of the federal Fair Housing Act, the Americans with Disabilities Act, where applicable, the Oregon Fair Housing Act, and other applicable laws prohibiting unlawful discrimination in housing. Courtyard Properties does not discriminate on the basis of any characteristic protected by applicable law in connection with the advertising, leasing, management, or operation of properties under our management.

Information presented on this website is intended solely for general informational and marketing purposes and does not modify, limit, expand, or waive any rights or obligations established under applicable fair housing laws or any executed lease agreement.

Questions regarding reasonable accommodations, reasonable modifications, accessibility, or fair housing matters may be directed to Courtyard Properties using the contact information provided in these Terms. Courtyard Properties is an Equal Housing Opportunity provider.

26. Accessibility

Courtyard Properties strives to provide an accessible website and online experience for all users, including individuals with disabilities.

We make reasonable efforts to improve the accessibility and usability of our website and online services. Certain portions of the website, including the portal and related services provided through AppFolio or other authorized third-party providers, are operated using third-party technology platforms that maintain their own accessibility features and standards.

If you experience difficulty accessing any portion of the website, require information in an alternative format, or need assistance using our online services, please contact us using the contact information provided in these Terms. We will make reasonable efforts to provide appropriate assistance consistent with applicable law. Additional information regarding how Courtyard Properties collects and processes personal information in connection with accessibility requests is available in our Privacy Policy.

Nothing in these Terms limits any rights or obligations established under the Americans with Disabilities Act, the Fair Housing Act, applicable Oregon law, or other accessibility or disability accommodation requirements.

27. Suspension or Termination of Access

Courtyard Properties reserves the right, without prior notice and to the extent permitted by applicable law, to suspend, restrict, disable, or terminate your access to all or any portion of the website or AppFolio Online Portal if we reasonably believe that:

• You have violated these Terms;
• Your account has been compromised;
• Unauthorized access or fraudulent activity has occurred or is suspected;
• Your use poses a security risk to the website, AppFolio portal, Courtyard Properties, residents, or third parties;
• Your use interferes with the operation or integrity of our systems;
• Suspension is necessary to comply with applicable law, court orders, governmental requests, or contractual obligations; or
• Suspension is otherwise reasonably necessary to protect Courtyard Properties or other users.

Courtyard Properties may also remove or disable access to content submitted through the website or portal where reasonably necessary to enforce these Terms, investigate suspected misconduct, comply with legal obligations, or protect persons or property. Suspension or termination of website access does not terminate or modify any rights or obligations established by an executed lease agreement or other written contract between you and Courtyard Properties.

28. Governing Law

These Terms and any dispute arising out of or relating to the website, portal, or these Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of laws principles. To the extent applicable, federal law shall govern matters within its jurisdiction. Nothing contained in these Terms limits or modifies any consumer protection rights that cannot be waived under applicable law.

29. Venue

Unless otherwise required by applicable law or a separate written agreement, any legal action or proceeding arising out of or relating to these Terms or your use of the website shall be brought exclusively in the state or federal courts located in Multnomah County, Oregon. You consent to the personal jurisdiction of those courts and waive any objection based upon improper venue or forum non conveniens, except where such waiver is prohibited by applicable law. If applicable law requires a claim to be brought in another jurisdiction, this section shall be enforced only to the maximum extent permitted by law.

30. Dispute Resolution

Courtyard Properties encourages users to contact us promptly to attempt to resolve questions or disputes informally before pursuing legal action.

To the extent not otherwise governed by an executed lease agreement or another written contract, the parties agree to make reasonable efforts to resolve disputes through good-faith discussions. If a dispute cannot be resolved informally, the parties may mutually agree to participate in mediation before initiating litigation. Nothing in this section requires either party to participate in mediation unless otherwise agreed in writing.

Unless a separate written agreement provides otherwise, these Terms do not require binding arbitration, nor do they waive any right to pursue claims in a court of competent jurisdiction.

Nothing contained in this section limits Courtyard Properties’ right to seek temporary restraining orders, preliminary injunctions, equitable relief, or other remedies necessary to protect confidential information, intellectual property, website security, or other legal rights. If any provision of this section is determined to be unenforceable under applicable law, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

31. Severability

If any provision of these Terms is determined by a court or other tribunal of competent jurisdiction to be invalid, illegal, unenforceable, or otherwise ineffective, that provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions of these Terms shall remain in full force and effect. If any unenforceable provision may be modified or interpreted to make it enforceable while preserving its original intent, the provision shall be construed accordingly to the maximum extent permitted by applicable law.

32. Waiver

No waiver by Courtyard Properties of any provision of these Terms shall be effective unless expressly made in writing by an authorized representative of Courtyard Properties. The failure or delay of Courtyard Properties to exercise or enforce any right, remedy, or provision under these Terms shall not constitute a waiver of that right, remedy, or provision, nor shall any single or partial exercise of any right or remedy preclude any future or additional exercise of that or any other right or remedy.

33. Assignment

Courtyard Properties may assign, transfer, delegate, or otherwise convey its rights or obligations under these Terms, in whole or in part, without prior notice, including in connection with a merger, acquisition, corporate reorganization, sale of assets, transfer of property management responsibilities, financing transaction, or other lawful business transaction. You may not assign, transfer, delegate, sublicense, or otherwise convey any rights or obligations under these Terms without the prior written consent of Courtyard Properties. Any attempted assignment in violation of this section shall be void to the extent permitted by applicable law. This section does not limit the assignment or transfer of rights or obligations established under a separate written lease agreement or other contract where such agreement expressly provides otherwise.

34. Entire Agreement

These Terms, together with any documents expressly incorporated by reference, including the Courtyard Properties Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Courtyard Properties regarding your access to and use of the website. These Terms govern only your use of the website and related online services. They do not replace, modify, or supersede any executed lease agreement, commercial lease, management agreement, vendor agreement, payment authorization, or other written contract entered into between you and Courtyard Properties, except to the extent expressly stated in such agreement. If there is a direct conflict between these Terms and an executed written agreement governing a specific service or legal relationship, the executed written agreement shall control with respect to that subject matter.

35. Changes to These Terms

Courtyard Properties may revise these Terms from time to time to reflect changes in applicable law, business operations, website functionality, technology, industry practices, or the services made available through the website or portal. When material changes are made, we will update the “Last Updated” date appearing at the beginning of these Terms. Where appropriate, we may also provide additional notice through the website, the portal, email, or other communication methods permitted by applicable law. Unless otherwise stated, revised Terms become effective on the Effective Date or Last Updated date identified in the updated Terms. Your continued access to or use of the website after revised Terms become effective constitutes your acceptance of the updated Terms to the extent permitted by applicable law. If you do not agree to the revised Terms, you must discontinue use of the website and any online services governed by these Terms.

36. Contact Information

Questions regarding these Terms, the website, AppFolio Online Portal access, intellectual property matters, legal notices, accessibility, or other website-related matters may be directed to:

Courtyard Properties, LLC
Doing Business As: Courtyard Properties

• Business Address: 409 SW 11th Ave, Portland, OR 97205, United States
  
• Email: info@courtyardproperties.com
• Telephone: (503) 223-6260

Official legal notices required under these Terms must be delivered in writing to the business address listed above unless Courtyard Properties designates an alternative notice address in writing.

Effective: January 1, 2018

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